Service Agreement & Inspection Authorization

Scheduling & policies

• $99 scheduling deposit is required to reserve your inspection time (applied to your final invoice total).
• Rescheduling: free with 24+ hours notice. Weather and FAA/airspace restrictions may require rescheduling.
• Late cancel / no‑show: if cancelled within 24 hours or no access is available on arrival, the deposit becomes a trip/hold fee.
• Service area: Oklahoma City + surrounding area. Travel beyond 30 miles is billed as an add‑on.
• Deliverables: digital report/photos (no engineering advice or structural certification).

Note: We cannot guarantee flights in restricted/controlled airspace without authorization. If a flight can’t be completed safely/compliantly, we’ll coordinate next steps.

Legal terms (summary)

These terms are written in plain language for clarity. They are a general template and may not cover every situation. If you need legal advice, consult an attorney.

Client representations & site conditions

• Authority: You confirm you are the owner or authorized agent and can approve this service.
• Access: You’ll provide access details (gate codes, pets, restricted areas) and ensure the site is reasonably safe.
• Utilities/obstacles: You’ll disclose known hazards (power lines, trees, aggressive animals, construction activity, etc.).

Scope & deliverables

• This is documentation only (photos/video + report). It is not a code/engineering inspection and not a guarantee of condition.
• We do not remove shingles, enter attics, or perform destructive testing unless separately agreed in writing.

Payment disputes & chargebacks

• If you have a concern, contact us first so we can resolve it quickly.
• Initiating a chargeback after services are performed/deliverables are provided may be treated as non‑payment and subject to reasonable collection costs.
• We keep flight logs, timestamps, and delivery records to document fulfillment.

Liability limits & indemnification

• Limitation of liability: To the maximum extent permitted by law, FalconSight’s total liability is limited to the amount you paid for the service.
• No consequential damages: We are not liable for indirect, incidental, special, or consequential damages (lost profits, delays, etc.).
• Indemnification: You agree to hold FalconSight harmless from claims caused by your lack of authority to order the service or unsafe site conditions not caused by FalconSight.

Dispute resolution & attorney fees

• Good‑faith resolution: The parties agree to attempt to resolve disputes informally first.
• Mediation/arbitration (where allowed): If a dispute isn’t resolved, the parties may pursue mediation, and if needed, binding arbitration, unless prohibited by law.
• Attorney fees: In a dispute, the prevailing party may recover reasonable attorney fees and costs where permitted.

Privacy & data

• We use your contact info only to schedule, deliver files, invoice, and provide support.
• We do not sell your personal information. See our Privacy page for details.

Governing law & venue

• This agreement is governed by Oklahoma law, and venue is Oklahoma County, Oklahoma, unless a court requires otherwise.
• If services are performed outside Oklahoma (e.g., Texas), additional state requirements (taxes/permits) may apply.